Sevenoaks Tutoring Privacy Policy

At Sevenoaks Tutoring we understand and respect your concerns regarding security and the privacy of any information you supply while visiting our web site. If you have questions about this privacy policy or concerns about personal information you have supplied, please contact Sevenoaks Tutoring on 01732 453657 or email teaching@sevenoaks-tutoring.co.uk

Sevenoaks Tutoring adheres to strict accounts’ security and privacy practices, covering these areas:-

  • Personal Information
  • Payment Information
  • Cookies
  • Email

Our approach to your privacy

  • We collect anonymous statistics about your visit, like which of our pages you viewed.
  • Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
  • If you sign up with us, we take great care to keep your information safe and we’ll never share it with others without your express permission.
  • We never share your data with 3rd parties except to help us deliver our own services.
  • We may transfer your personal information abroad to other countries outside the UK. If we do so, we will ensure the information is held securely to standards as least as good as those in the UK and only used for the purposes set out in this Privacy Policy.

 

Measuring our visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.

You can learn more about Google Analytics or opt out if you wish.

 

Cookies

When you visit the Sevenoaks Tutoring website, a small file called a cookie will be saved on your computer’s hard drive. Cookies allow Sevenoaks Tutoring to make its web site more useful by storing information about your preferences. For example, cookies make it easier for you to log on and use the website during future visits. Cookies do not personally identify an Internet user, although they do identify a user’s computer.

Most web browsers automatically accept cookies but, if you wish, you can set your browser to prevent it from accepting cookies. The ‘help’ portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, by disabling cookies, you may not be able to access all of the features on the site.

The Sevenoaks Tutoring website may issue Cookies for the following purposes:

  • Analytics – allow us to monitor how people use the website and optimize our content accordingly to improve user experience
  • Login settings and preferences – in order for us to remember your preferences after logging in
  • Remarketing – in order for us to re-advertise to you when you are browsing other websites
  • Email marketing – in order for us to tailor our email messages to make them more relevant based on how you use the website. 

 

Social networks

These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.

To do so we embed code that is provided, and we do not control ourselves. To function, their buttons generally know if you’re logged in; for example, Facebook use this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.

Social networks therefore could know that you’re viewing this website, if you use their services (that isn’t to say they do, but their policies may change). As our website is remarkably inoffensive we imagine this is not a concern for most users.

 

Sevenoaks Tutoring #sevenoakstutoring

By use of Sevenoaks Tutoring brand hashtag #sevenoakstutoring, you are agreeing to allow Sevenoaks Tutoring Ltd to reuse your content for marketing activity including the display of your content on our website. 

As highlighted under the privacy policy, when you interact with Sevenoaks Tutoring Ltd via our Social Accounts, we may collect:

  • Social media content such as imagery, video content and feedback such as reviews and social interactions.
  • For any content you submit, we may use, copy, modify, adapt, publish or incorporate such content into forms of marketing messaging and advertising for our social accounts, email marketing, print brochures, direct mail, and website.

We may also use personal data from social media sources such as Facebook advertising that supply information, cookie and third-party data. For example, this type of personal social media data helps to:

  • Contribute to reviewing and improving the messaging and marketing that is shared on our social accounts such as analytical and reporting data.
  • Improve and measure the delivery and effectiveness of our marketing communications across social media advertising.

 

Monitoring telephone calls and emails 

Telephone calls using the telephone numbers provided on this website and email correspondence with Sevenoaks Tutoring accessible through, or discernible from, this website may be recorded or monitored. By using such communication methods, you are consenting to the recording or monitoring of the same.

 

If you sign up for a service

When you sign up for any of our services, we will record specific personal information about you, such as your name, address, telephone number and email address.

We will also collect and store information about your use of our services so as to improve them. For example, we keep details about how long your child was being tutored by us, so as to monitor teachers’ performances.

 

Emails

We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications on specific services). You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

 

Security

Sevenoaks Tutoring take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:

  • Use of SSL encryption for sensitive data
  • Hardware stored in secured datacentres behind firewalls
  • All access to information restricted by password and/or secure key
  • Restrictions to what information can be accessed via any location

Whilst we take great care to ensure any confidential information remains protected, we cannot guarantee the security of data sent over the Internet.

Of course you are responsible for keeping your password and user details confidential. Nobody at Sevenoaks Tutoring will ever ask you for your password, so please don’t trust anybody asking you for it.

 

Updates to this policy

We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.

Any questions?

If you have any questions about this privacy policy or your personal data, please write to us by email to teaching@sevenoaks-tutoring.co.uk or by post to:

Sevenoaks Tutoring Ltd,

69c London Road

Sevenoaks

Kent TN13 1AX

 

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